Passionate IT Technical Specialist with 5+ years of experience in travel technology and digital transformation. I love building scalable solutions and helping teams grow!

About Me
Short bio
I’m Abdelhmeed Elshorbagy, a passionate and ambitious technology enthusiast currently pursuing a degree in Computer Science with a specialization in Artificial Intelligence at MNU. At just 19 years old, I have already embarked on a dynamic career journey. I currently work as an IT Manager at Amwag travel, where I have earned two promotions by consistently delivering strong results and leading my team to success.
Before my current role, I gained valuable experience in customer service and ticket booking, which helped me develop excellent communication skills and a customer-focused mindset. Having spent most of my life in Oman, I am adept at interacting with diverse cultures and working effectively with international teams.
I hold a Google certificate in IT Technical Support and am actively working toward additional certifications to achieve Google’s Professional IT certificate. I am deeply passionate about all things technology, and I thrive in leadership roles where I can organize teams, make strategic decisions, and foster a collaborative work environment.
I am always eager to learn and grow, and I look forward to new challenges that push the boundaries of innovation in the tech industry.
Education
Minya National University (MNU)

Faculty of Computers & Artificial Intelligence
Currently a 2nd-year student specializing in Artificial Intelligence, where I study core computer science subjects, AI algorithms, and modern technologies. My academic work includes problem solving, programming, and projects in areas like machine learning, and data analysis.
Skills
Professional • Technical • Soft • Languages
Professional Skills
Technical Skills
Soft Skills
Languages
I have a solid foundation in Web Development, working with HTML, CSS, and JavaScript to create responsive, user-friendly websites. My skills include clean UI design, attention to detail, and writing structured, maintainable code. I combine my technical knowledge with strong problem solving, time management, and communication skills, allowing me to deliver projects efficiently and effectively.
Work Experience
Professional roles

IT Manager – Amwag Travel
- Oversee the company’s IT infrastructure, ensuring smooth operation of networks, systems, and software.
- Manage technical support and resolve hardware/software issues efficiently.
- Implement and maintain internal tools to improve workflow and productivity.
- Collaborate with different departments to provide technology-based solutions.
CV
Resume
Contact
Get in touch